Privacy Policy

Thank You for using Jotcall. You can use our Personal Version, Web Version and Enterprise Version to make notes and better organize the conversation history with ease. Whenever you share information with Jotcall, we recognize the significance of the personal information that you may provide to us or that we may obtain as our products or services are used.

This Privacy Policy governs your access of the Jotcall Service regardless of how you use it and by using our service you consent to the collection, transfer, storage, processing and other uses described in this Privacy Policy. All of the different forms of content, data and information described below are collectively referred to as “information”.

 

The Information Collected And Usage

We collect and use the information when running the Jotcall Service in the following ways.

1. Information provided by you at the time of sign up or in any other ways you give us permission to obtain it.

Whenever you register for an account, we collect some personal information such as name, email address, contact details etc. We may use this personal information that we collect for our internal purposes to develop, tune, enhance and improve our products or services in several ways. By using our services, you acknowledge, consent and agree that we the “Company” may collect, process and use the information that you provide to us and that such information shall only be used by “Company” or third-parties acting under the direction of the “Company” pursuant to confidentiality agreements to develop, tune, enhance and improve our products or services.

2. We retrieve information when you use our products or services.

We often collect details about our products or services that you use and the way you use them. This information includes:

  • Device Information
    We can gather device related information such as hardware model, OS version, system configuration information, unique device identifiers, mobile network and other interactions.
  • Log Data
    When you use our service, we automatically record information from your device, its software, IP address, cookies, identification number associated with your device, how you have used our services etc. and dynamically save the data in the server logs.
  • Cookies
    We also use cookies to collect information and improve our service. If you do not accept cookies however, you may not be able to use all aspects of the service.

How We Use The Gathered Information?

In the course of using our service, we may collect personal information that can be used to (i) to provide and improve our service, (ii) to better understand your needs and interests, (iii) to administer your use of the service, (iv) to personalize and improve your experience, (v) to provide or offer software updates, newsletters, announcements etc. If we communicate with you and you no longer wish to receive communications from us, you can stop getting updates by simply updating your account.

Information Sharing And Disclosure

We do not sell your personal information to third parties. However, we will always seek for your consent before using your details for a purpose other than those which are not mentioned in this Privacy Policy.

Changing Or Deleting Your Information

If you are a registered user, you may review, update, correct or delete the personal information provided in your registration or account profile by changing your “Account Settings”. If your personally identifiable information changes or if you no longer desire our service, you may deactivate your profile by making the change on your account settings. In some cases we may retain copies of your information as required by the law.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you services. Consistent with these requirements, we will try to delete your information quickly upon request. Please note, however, there might be latency in deleting information from our servers and backed-up versions might still exist after deletion. In addition, we do not delete from our servers the files that you have in common with other users.

Changes To Our Privacy Policy

We may revise our privacy policy from time to time if required. If we make a change to this privacy policy we will notify you by sending an email. By continuing to use the service after those changes become effective you agree to be bound by the revised Privacy Policy.